As your business evolves, it’s a good practices to generate or update policies for privacy, terms, and returns. Consult an attorney if you’re not sure which terms or policies are needed for your website, online store, mobile app, or online community.
Basics
Returns: What are the return policy expectations? Are returns accepted? How long does a customer have to make a return? In what condition is the product return accepted? Who pays for shipping? What is the refund method, back on the card or store credit? A Return Policy can be very important even for a “no return” policy. It can also improve customer satisfaction.
Privacy: Are you storing personal information? Are you selling products or services online? A Privacy Policy is required by law if you collect data that can be used to identify an individual.
Terms: Terms & Conditions or Terms of Use policies are not required by law, but can help protect your business or e-commerce store. These are legal agreements that allows you to create rules for visitors or limit liability.
Create Policies & Terms
Many online policy generators are available online. TermsFeed is widely-used to generate unique policies and their online forms guide you through the process for each policy generated for a reasonable fee.